Organizational Processes, Quality Management

MANUFACTURER LEVEL

EU directives and regulations increasingly impose requirements on manufacturers, importers, distributors and economic operators placing products on the market. Our manufacturer level addresses and consolidates these requirements and supports implementation of effective measures.

Quality & Process Management

Customer satisfaction is the objective of ISO 9001. Other quality management systems focus primarily on product safety (KBA initial assessment, ISO 13485).
We enable your company to fulfil the essential obligations of its quality management systems in a meaningful way.
Sustained product safety and compliance are not a matter of chance.

Focus: Lean compliance & process reliability

Obligations of Economic Operators

Compliance requires clear allocation and fulfilment of legal requirements for suppliers, manufacturers, authorized representatives, importers, distributors, operators and customers. Each economic operator must fulfil its own obligations while also providing the information and conditions that other parties need.
We consider these interrelationships already during product and process design.

Focus: Compliance across the entire value chain

Risk Assessment & Process Integration

The ISO 12100 risk analysis is systematically integrated into existing purchasing and development processes. Hazards and risks are therefore not considered only on the finished product, but already during product development.
Safety and product quality must be created early and secured through suitable processes.

Focus: Risk assessment as an integral part of product development

Market Surveillance & Reactions

Preparation for regulatory enquiries and a structured approach to reporting obligations, product monitoring and field feedback. In the event of deviations or critical incidents, we support assessment, documentation and the required responses.

Focus: Confidence in every situation

Internal Production Control

Robust processes and controls ensure series conformity under the applicable EU requirements. This also includes assessing and integrating suppliers and controlling relevant production processes—nationally and internationally.
We provide support worldwide.

Focus: Reproducible quality

Result

There is an awareness that a good product emerges only in conjunction with a good manufacturer. Technical and organizational requirements placed on economic operators must be known and addressed.
Ideally, appropriate product design can eliminate the need to meet certain known requirements imposed on economic operators.

Focus: Quality and success